Privacy Policy

This privacy policy is intended to provide information regarding the processing of personal data by S.A. ROBAMA (hereinafter, ROBAMA) and to describe the rights available to data subjects, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and Spanish Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). 

Identity and Contact Details of the Controller 
Controller: S.A. ROBAMA 
Tax ID (CIF / NIF): A08044299 
Telephone: 937 669 000 

S.A. ROBAMA is responsible for the data processing activities described below. To contact us, you may use the following channel: 
By email: info@robama.com 

Purpose of the Processing of Your Personal Data 
Through ROBAMA's digital platform and communication channels, the collection and processing of user personal data will depend on context and nature, with the following purposes: 

  • Managing and responding to inquiries and requests for information received through the website’s contact form, as well as managing contact information for clients, potential clients, and suppliers via the user portal and other enabled communication channels.

Legal Basis for the Processing of Your Data 

  • The legal basis for processing your personal data is the data subject’s consent to send inquiries or request information for one or more specific purposes. 
  • The legal basis for processing client and supplier data is the performance of a contract or, where applicable, legitimate interest, as per Article 19 of the LOPDGDD, for processing contact information. 
  • The legal basis for sending commercial communications to clients is legitimate interest, under Article 21.2 of the LSSI. 

Data Retention 

For each type of processing, data will be retained for the duration of the established relationship and, subsequently, for the legally required time periods and as necessary to fulfill the original purpose and determine any responsibilities that may arise from such purpose or processing. Only data strictly necessary for each process is collected. Failure to provide data through our online forms may result in our inability to handle your request. 

Recipients 

Your personal data may be shared with commercial agents if a service request requires it. Outside of this case, data will not be shared with third parties unless required by law. 

Exercise of Rights 

You are entitled to exercise the following rights: 

  1. Right of access to your personal data to know which data is being processed; 
  2. Right to rectification of any inaccurate personal data; 
  3. Right to erasure of your personal data, where possible; 
  4. Right to restriction of processing when the accuracy, legality, or necessity of processing is in doubt—data may still be retained for the exercise or defense of legal claims; 
  5. Right to object to the processing of your data where the legal basis is legitimate interest. ROBAMA will cease processing unless there are compelling legitimate grounds or for the exercise or defense of claims; 
  6. Right to data portability, where processing is based on consent. 

These rights may be exercised free of charge by the data subject or their representative by sending a written request to info@robama.com. 

In addition to the above, the data subject has the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on prior consent. ROBAMA may continue processing where permitted by applicable law. 

ROBAMA reminds you that you have the right to lodge a complaint with the competent Supervisory Authority in your country. 

What Security Measures Have We Implemented? 

ROBAMA is committed to its duty to maintain the confidentiality of personal data and will adopt all necessary measures to prevent alteration, loss, unauthorized processing, or access, in accordance with applicable regulations. 

ROBAMA has implemented the technical and organizational security measures necessary to ensure the protection of personal data and to prevent alteration, loss, unauthorized access, or processing, taking into account the state of the art, the nature of the stored data, and the risks to which they are exposed, whether from human action or physical or natural causes, in line with applicable regulations. 

Transfer of Your Data 

Please be advised that if we use third-party providers to process your personal data outside the European Economic Area, an international data transfer will take place, which will always be based on an adequacy decision by the European Commission, standard data protection clauses, an approved code of conduct, or another transfer mechanism provided for by data protection regulations. 

Confidentiality 

Any personal data collected via the website or through our communication channels will be treated with strict confidentiality. ROBAMA is committed to maintaining secrecy regarding such data as required by applicable law. 

Links to Other Websites 

This website may include hyperlinks to websites not operated or controlled by ROBAMA. Therefore, ROBAMA does not guarantee nor is responsible for the legality, reliability, usefulness, accuracy, or timeliness of the content or privacy practices of such third-party websites. 
Please review the privacy policies of these external sites before providing any personal information, as their data protection practices may differ from ours. 

Updates to the Privacy Policy 

The content of this privacy policy may be modified to reflect changes in legislation or interpretations issued by supervisory authorities. In any case, affected users will be duly informed of any modifications made to the processing of their personal data, and, where required by applicable law, consent will be requested again. 

Cookies 

Instructions for Use 

The use of cookies and any other device or element used to track website users’ information is primarily regulated by the Law on Information Society Services, data protection regulations, and other applicable legislation that has added provisions regarding cookie usage. 

For this reason, the Spanish Data Protection Agency has developed a compliance guide regarding cookies, which requires all websites to include the following: 

  • An initial pop-up window informing users about the use of cookies, allowing them to accept or reject the use of cookies on their device. This window must not allow navigation until either all cookies are accepted or the user is redirected to a cookie settings panel. 
  • A cookie settings panel, which is a window allowing users to easily give or withdraw consent for each type or category of cookie. For each category, detailed information about its purpose must be provided, either within the panel itself or through a separate cookies policy. 
  • Information on each cookie used on the website, including its purpose, provider (if it is not first-party), and duration. This information can be made available within the aforementioned settings panel or in a privacy policy. 

Cookies Policy 

A cookie is a file that is downloaded to your device when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their device and, depending on the information they contain and how the device is used, they may be used to recognize the user. 

Cookies are essential for the proper functioning of the internet, offering numerous advantages in the delivery of interactive services, facilitating navigation, and improving the usability of our website. 

The information below will help you understand the different types of cookies: 

Types of Cookies 

According to the entity managing them: 

  • First-party cookies: These are collected by the website owner itself in order to provide the service requested by the user. 
  • Third-party cookies: These are collected and managed by a third party and are not considered first-party cookies. 

According to how long they remain active: 

  • Session cookies: These collect data while the user navigates the website and are intended to provide the requested service. 
  • Persistent cookies: These are stored on the device and the information obtained will be used by the cookie owner to provide the requested service. 

According to their purpose: 

  • Technical cookies: Necessary for proper website navigation. 
  • Customization cookies: Allow the user to configure preferences (e.g., language) for navigating the website. 
  • Analytics cookies: Allow the service provider to analyze user browsing behavior, with the purpose of tracking site usage and generating statistics (e.g., most visited content, number of visitors). 
  • Advertising cookies: Allow the publisher to include advertising spaces on the website based on its content. 
  • Behavioral advertising cookies: Allow the publisher to include advertising spaces based on information obtained from the user's browsing habits. 

You can disable the use of cookies whenever you deem appropriate through your browser’s settings. This allows you to block, restrict, disable, or delete the acceptance of cookies. However, please note that if you choose to change your cookie settings, the functionality of this website may be partially or fully affected. 

You also have the option to configure your browser to notify you when cookies are received, and, if you wish, to prevent them from being installed on your hard drive. 

Consent with Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or for the use of specific technologies, and to document the former in a data protection compliant manner. The party offering this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany, website: https://usercentrics.com/ (hereinafter referred to as “Usercentrics”).

Whenever you visit our website, the following personal data will be transferred to Usercentrics:

  • Your declaration(s) of consent or your revocation of your declaration(s) of consent
  • Your IP address
  • Information about your browser
  • Information about your device
  • The date and time you visited our website
  • Geolocation

Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

The Usercentrics banner on this website has been configured with the assistance of eRecht24. This can be identified by the eRecht24 logo. To display the eRecht24 logo in the banner, a connection to the image server of eRecht24 will be established. In conjunction with this, the IP address is also transferred; however, is only stored in anonymized form in the server logs. The image server of eRecht24 is located in Germany with a German provider. The banner as such is provided exclusively by Usercentrics.

Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of specific technologies is Art. 6(1)(c) GDPR.

Matomo

This website uses the open-source web analysis service Matomo.

Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

IP anonymization

For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.

Hosting

We host Matomo with the following third-party provider:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.